For Families

Support, Guidance, and Resources for Every Step of the Journey

Caring for a loved one can feel overwhelming — especially when trying to understand Medicaid, long-term care options, caregiver responsibilities, and available community resources.

At Medicaid Made Simple and MMS Community Care Foundation, we help families navigate these challenges with compassion, education, and real support.

Whether your loved one is at home, in the hospital, entering a facility, or already receiving care, we are here to help guide you through the process.

How We Help Families

Medicaid Application Support

We help families understand and navigate North Carolina Medicaid programs, including:

Long-Term Care Medicaid
Special Assistance (SA)
Special Assistance In-Home (SAIH)
Medicaid recertifications
Spend-down guidance
DSS follow-up support

Services may include:

Application assistance
Verification coordination
Case tracking
Medicaid education
Facility communication support

Caregiver Support

Caregivers often carry emotional, financial, and physical stress while trying to care for loved ones.

We help connect caregivers with:

Educational resources
Community referrals
Caregiver support programs
Wellness resources
Guidance through the Medicaid process
Community support opportunities

Hospital & Facility Transition Support

Transitions from hospitals, rehabilitation centers, assisted living facilities, or nursing homes can be confusing and stressful.

We help families better understand:

Long-term care options
Facility Medicaid processes
Care coordination needs
Application requirements
Documentation needed for approval
Ongoing Medicaid responsibilities

Senior Resource Navigation

Many families simply need help understanding what resources may be available.

We may help connect families to:

Food assistance resources
Transportation resources
Community agencies
Senior wellness programs
Companion support programs
Outreach services
Educational workshops

Signs Your Family May Need Support

You may benefit from MMS support if:

✔ A loved one is entering a nursing facility
✔ You are overwhelmed by Medicaid paperwork
✔ You are unsure what programs your loved one qualifies for
✔ You are trying to keep a loved one safely at home
✔ You are caring for an aging parent or disabled adult
✔ You need help understanding Medicaid rules and requirements
✔ Your family needs additional community support resources

Programs Families Commonly Ask About

Long-Term Care Medicaid

Helps eligible individuals receive Medicaid coverage for nursing facility care.

Special Assistance (SA)

Provides financial support for eligible individuals residing in adult care homes or assisted living facilities.

Special Assistance In-Home (SAIH)

Provides support for eligible individuals who wish to remain safely at home rather than enter a facility.

Why Families Trust MMS

✔ Compassionate support
✔ Clear communication
✔ Professional Medicaid knowledge
✔ Community-centered approach
✔ Guidance through difficult transitions
✔ Local understanding of North Carolina Medicaid systems